At Book my Instructor, your privacy is our priority. This policy explains how we collect, use, store, and protect your personal information when you use our service.

 

1. Information We Collect

 

We may collect the following personal data when you complete our questionnaire or contact us:

•Full name

•Email address

•Phone number

•Postcode and location

•Driving experience details (e.g. licence status, theory/practical test info)

•Lesson preferences (e.g. gender of instructor, manual/automatic, hourly rate)

 

2. How We Use Your Information

 

We use your data to:

•Match you with a suitable driving instructor based on your preferences and location

•Communicate with you about the progress of your match

•Provide customer support and updates

 

We do not use your information for marketing or share it with third parties outside of the matching process.

 

3. Legal Basis for Processing

 

We only collect your personal data with your explicit consent (by ticking the GDPR consent box). This allows us to process and store your information for the purpose of fulfilling our service.

 

4. How Long We Keep Your Data

 

We only retain your personal information for as long as necessary to provide our matching service. Once a successful match has been made or your refund is issued, your data is securely deleted within 30 days.

 

5. Data Sharing

 

We only share your contact details with one selected, verified driving instructor once a match is confirmed. No other third party will receive your data.

 

6. Your Rights

 

Under UK GDPR law, you have the right to:

•Request access to your data

•Ask us to correct, delete, or restrict its use

•Withdraw your consent at any time by contacting us at support@bookmyinstructor.co.uk

 

7. Data Security

 

We take appropriate technical and organisational measures to protect your data from unauthorised access or misuse.

 

8. Contact

 

If you have any questions or requests related to your data, contact:

📧 support@bookmyinstructor.co.uk